Job Description

Job title:	Inclusion Diversity & Equality Change and Training Manager
Group:	Business Improvement Department
Location:	Hybrid/Homeworking/National
Responsible to:	Head of Organisation Development
Responsible for:	N/A
Payband:	Band B
Contract Type	Fixed Term (2 years from start date)

Overall Purpose of Job

The purpose of the role is to embed the internal cultural and behavioural aspects of our Inclusion, Diversity and Equality (IDE) Strategy .

The IDE change and training manager’s role is to define the desired culture, devise and deliver a strategic IDE training programme and other change interventions to embed IDE in all that we do.

The role requires leadership through high levels of collaboration with the Inclusion team which is more focused on our external work and HR colleagues who operationalise the IDE strategy into people policies and practices and with staff across the organisation.

The IDE Change and Training Manager will advise senior stakeholders in how they can role model and influence the culture.

Main Duties and Responsibilities

Design engagement with senior stakeholders in the organisation to identify the desired culture, required mindset and skill sets, define the steps needed to get there, and how we measure and evidence progress and success.

Design staff engagement to diagnose how inclusive the organisation currently is, identify barriers to greater inclusivity and define the support and tools staff need to create the desired culture and outcomes

Lead the development and roll out of a strategic IDE training programme, by analysing past IDE training, coordinating the offerings different teams currently provide and managing the tender process for new suppliers where required.

Lead the analysis, design and delivery of change interventions and mechanisms beyond the training programme to influence the culture, skills and mindset towards the desired state, engaging senior stakeholders and staff.

Identify any budget needed, write a business case for that budget and in collaboration with the Head of Organisation Development secure the budget. Manage the budget.

Define relevant KPIs in line with the Corporate Plan, measure progress, document and promote benefits and impact to staff and senior stakeholders. Contribute to the overall IDE programme reporting as required.

Identify risks, assumptions, issues and dependencies between the work of the Inclusion team, HR and other change initiatives and strategies across the organisation. Ensure any proposals are aligned with and ideally cross pollinate or use other initiatives.

Ensure IDE is considered in current reviews and programmes of work by working closely with the Head of Inclusion, Organisation Development colleagues and Programmes team.

Ensure that the IDE training programme and other interventions are in line with the overall Organisation Development and L&D approach, IDE strategy and people plan, adheres to our quality standards and is delivered to time and budget. Coordinate with the External Training team, so they can offer any IDE training we develop or source for staff in the sector if appropriate.

Develop a clear and positive change narrative identifying benefits and impact of our internal IDE work for staff, the organisation and our stakeholders as well as for the historic environment and promote the complete IDE offer to staff and ensure participation.

There will be some travel involved to support training and other events and to run or participate in meetings.

This is an outline description of the duties and responsibilities involved in the job. It is not exhaustive and may be revised from time to time.

Person Specification

Training, experience & qualifications
Essential: Understanding of IDE, culture and training Demonstrable experience of planning, managing and delivering change initiatives including budget management Ability to contract with senior stakeholders, defining scope, outcomes, success criteria, decision making Excellent facilitation skills, working with groups both online and in person on challenging topics, manage resistance and sceptical colleagues Ability to challenge assumptions, established practices and ways of working Proven track record in planning workload to meet tight deadlines; adapt to emergent information or insight, and respond to changes in priority and urgency
Knowledge & skills
Essential: Knowledge of IDE, learning theory and techniques and ability to apply it to online learning and courses Good understanding of change management methodology, tools and approaches including evaluation of impact and benefits management Ability to create a positive change narrative, demonstrating impact and benefits Understanding of culture, how to influence it and people’s reaction to change Ability to see and understand patterns, interpret qualitative and quantitative data and act upon the insights Creative ability to co-design engaging interventions and initiatives with colleagues Excellent verbal and written communication skills Ability to work in complex environments, with uncertainty Ability to be self-reliant and work autonomously, prioritise own work, manage conflicting priorities and agendas and make independent decisions A team player, able to contribute to teams across the organisation Experience of working with external suppliers, including writing a tender and evaluating submissions from suppliers Digital literacy in MS Office and MS Teams
Interpersonal skills
Essential: Commitment to Inclusion, Diversity and Equality Ability to quickly build rapport with people who might be negative, scared, resistant and to bring them along with you Strong negotiation and influencing skills, with ability to work across functional and stakeholder groups Confident and adaptable style, able to work constructively with a wide range of internal colleagues and external partners Enthusiasm for learning and dedication to continuous improvement Self-motivated and driven to achieve results

We are committed to providing equality of opportunity for all. We will consider making reasonable adjustments for disabled people where necessary, to ensure this.