Our Offices and Services Affected by Coronavirus

We continue to provide advice and process grant payments as usual. We’re doing what we can to maintain our level of response to planning and listing applications and general enquiries, but please do bear with us if responses are a little slower than usual as we work through the backlog created during the coronavirus lockdowns.

On this page
  1. Contacting Historic England
  2. An update on affected services
  3. Planning advice services
  4. Listing of buildings, other sites and enquiries

Contacting Historic England

Our local teams remain the best first point of call so if you need to contact us, please email your region as normal:

Journalists with media enquiries should email [email protected] or call 020 7973 3250.

An update on affected services

The site is now closed to the public until further notice.

Our offices are now open. Measures to keep staff and visitors safe are in place.

The Visitor Centre is closed. Read more about plans for reopening

We are currently working hard to open the Archive search rooms and Library for visitors. We have a digital booking system for visits to the public search room. Customer Services are still available via our usual email address: [email protected].

Search over a million records for photographs, plans and drawings of buildings and archaeological sites online.

Planning advice services

Historic England is working to our usual deadlines for providing planning advice. We adjusted our working practices in response to the pandemic and will continue to make constructive use of virtual communication where appropriate. We will make site visits when these are necessary, provided that they can be conducted in a way that is Covid-secure

Listing of buildings, other sites and enquiries

Requests for listing or amendments may take longer than normal as we deal with a backlog of casework generated during restrictions on movement. We will, however, continue to process cases as best we can.

If you are concerned about a particular building or site because it is under immediate threat, please tell us by emailing [email protected] and highlight the urgency of the case.

Please be assured that we will respond to all enquiries as quickly as we are able and usually within 5 working days.

Also of interest

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