Analysis of the Impact of Sharing Local Conservation Services
Prepared by the Institute of Historic Building Conservation, project number 6908
By Fiona Newton
This report aims to increase understanding of the impact of local authorities in England sharing conservation services, so that the heritage sector can engage with local service consultations from a position of greater knowledge.
Research was carried out by the Institute of Historic Building Conservation (IHBC) on behalf of the pre-New Model English Heritage. This formed part of the National Heritage Protection Plan work on understanding capacity loss issues in local government historic environment roles.
The methodology included a literature review and a survey of information from ten local authorities that were chosen as a representative cross section (gathered in May 2014).
The report found that in the areas surveyed sharing services presented both opportunities and risks.
Positives included that shared services can -
- Concentrate expertise
- Enable knowledge sharing
- Develop understanding and knowledge across all partners, building partnerships and networking
- Build continuity and consistency of approach
- Share knowledge and expertise
- Increase service resilience and status
It was widely reported however that sharing services could lead to the following risks:
- Over-standardisation of systems and processes
- Lack of operational flexibility
- Unbalanced power concentration
- Increased system complexity
- Unclear service accountability
- Dampened employee morale
- Ineffective communication
- Unexpected implementation cost escalation
- Long project timelines
It also found that that no one model was felt suitable for all authorities.
- Publication Status: Completed
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