Major Projects Service

What are the benefits?

• Helps to de-risk your development proposals, reducing possible delays in the planning process
• Provides certainty early in your design development proposals
• You’ll be assigned a Service Manager as your single point of contact for all your enquiries during the course of your project
• We charge on a cost-recovery basis, so you’ll only ever pay for the time and services that you use
• By setting up a Service Level Agreement, rather than buying services individually, we can assure that our staffing and resources are available to meet your project timetable as we know that time costs money

Which kinds of projects are eligible?

Our Service Level Agreements are particularly useful when working up a masterplan, major project, or series of projects.

Your project would usually fall within 1 or more of the following categories:

• It’s complex and/or multi-phased
• It relates to a single large site
• Your project relates to a number of sites that are being brought forward at the same time or in close sequence
• The project will require engagement with Historic England for a minimum of 6 months

Which services are included?

All of our core Pre-application and Listing Services can be included within a Service Level Agreement, depending on the needs of your project.

Background research

These services can be supported by the provision of records that are held by Historic England, including:

• Access to the Historic Environment Record in London
• Provision of existing research information and materials through the Historic England Archive, including access to the aerial photography collection

What does the Service Level Agreement cover?

This is a signed agreement between you, as client, and us, as the service provider. It is a standard contract, similar to our existing Enhanced Advisory Service Agreements, but also includes the following sections:

Identification of a service manager

The Service Manager is likely to be one of our officers dealing with your project. This person will be the main point of contact for all enquiries in relation to the Service Level Agreement and the project delivery.

Performance standards

We agree to provide timely responses to your communications, requests for advice and meetings.

It is possible to add in further stages of your project if, and when, the need requires without needing to enter into a new Service Level Agreement.

How to contact us

For further information, please see the download link below.

Alternatively, if you would like to discuss this service further, then please contact your local Historic England office.