Accessibility Statement for HistoricEngland.org.uk

This accessibility statement applies to https://historicengland.org.uk/ and its user registration tool at https://account.historicengland.org.uk/.

This website is run by Historic England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • maps may be difficult to navigate with a keyboard alone and hard to read for users with a visual impairment
  • items within our heritage collections may not contain alternative text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact customer services on [email protected], who will pass your request on to the appropriate team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Historic England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. All PDFs or Word documents published since 23 September 2018 will meet accessibility standards.

Video

Videos published before 23 September 2020 and live videos are exempt from meeting the accessibility regulations. All videos published since will meet accessibility standards.

Online maps and mapping services

The map used for The National Heritage List for England has a number of issues within the accessibility standards, including 1.4.1 Use of Colour, 1.4.11 Non-Text Contrast, 2.1.1 Keyboard, 1.3.1 Info and Relationships and 1.4.3 Contrast (minimum).

Online maps and mapping services are exempt from meeting the accessibility regulations as long as essential information is provided in an accessible digital manner for maps intended for navigational use. The content is available via a text search as well as via the map.

Reproductions of items in heritage collections

The Historic England website contains archival imagery that may lack alternative text, for example, England’s Places. Although descriptive captions are sometimes available this fails WCAG 2.1 success criterion 1.1.1 (Non-text content).

While reproductions of items in heritage collections are exempt from meeting the accessibility regulations we will continue to investigate ways to use emerging technology to improve the data and accessibility of our heritage collections.

What we’re doing to improve accessibility

It is Historic England’s intention for HistoricEngland.org.uk to remain compliant and we are committed to continually reviewing our offer. We will have an external agency review the website against the standards every year. Historic England also has a subscription with the Sitemorse service, which reviews the accessibility of 125 different pages on the website every week. The internal teams review and act on these reports as they raise issues. 

Preparation of this accessibility statement

This statement was prepared on 23 October 2019. It was last reviewed on 18 September 2020.

This website was last tested by an external agency on 3 October 2019. The test was carried out by Nomensa Ltd. and the internal Historic England Content and Digital Teams. The internal teams have a rolling programme of reviewing and resolving issues as they arise.

We used this approach to deciding on a sample of pages to test: We based the sample of pages for external testing on a list of the various templates used on our website. The internal teams conducted further testing across a wider range of content pages in order to test variations in content within those templates. The external Sitemorse system is used to continuously test 125 different pages of the website each week.

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