Accessibility statement for HistoricEngland.org.uk
This website is run by Historic England. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- some images are missing alternative text
- a small number of videos do not have closed captions or a text alternative.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email [email protected]
- call 0370 333 0607
- Between: 09:00 - 17:00 Monday to Friday
We’ll consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact customer services on [email protected], who will pass your request on to the appropriate team.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Technical information about this website’s accessibility
Historic England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
Descriptive text for a number of infographics did not accurately describe the information in the image for people who use screen readers to rely on understanding the information, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
- We plan to add descriptive text for all infographics by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
There are a small number of videos without dialogue on the website which do not have an audio description, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.2.1 Audio-only & video-only (pre-recorded).
- We plan to add closed captions and either audio description or text alternative for all videos by September 2020. When we publish new content we’ll make sure our use of video meets accessibility standards.
Content that’s not within the scope of the accessibility regulations
Online maps and mapping services
The map used for The National Heritage List for England has a number of issues within the accessibility standards, including 1.4.1 Use of Colour, 1.4.11 Non-Text Contrast, 2.1.1 Keyboard, 1.3.1 Info and Relationships and 1.4.3 Contrast (minimum). Alternative means to search is available as part of the Advanced Search.
While online mapping for non-navigation purposes are exempt from meeting the accessibility regulations we will continue to seek to improve the accessibility of our maps.
Reproductions of items in heritage collections
The Historic England website contains archival imagery which may lack alternative text, for example England’s Places. Although descriptive captions are sometimes available this fails WCAG 2.1 success criterion 1.1.1 (Non-text content).
While reproductions of items in heritage collections are exempt from meeting the accessibility regulations we will continue to investigate ways to use emerging technology to improve the data and accessibility of our heritage collections.
How we tested this website
This website was last tested by an external auditor on 3 October 2019. The test was carried out by Nomensa Ltd. and the internal Historic England Content and Digital Teams.
We based the sample of pages for external testing on a list of the various templates used on our website. The internal teams conducted further testing across a wider range of content pages in order to test variations in content within those templates.
We continuously review and test the website and will update this statement as we discover or resolve issues.
- our main website platform, available at https://HistoricEngland.org.uk
What we’re doing to improve accessibility
It is Historic England’s intention for HistoricEngland.org.uk to be fully compliant with the accessibility standards by September 2020.
This statement was prepared on 23 October 2019. It was last updated on 03 August 2020.